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Ground Operation Training






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Job Description:

The purpose of this role is to develop and deliver Ground Operations Learning and Development interventions for all areas of the company as determined by the Ground Operations Training Manager (GOTM). To act as a role model for ground operations excellence in terms of actions and behavior.

Key responsibilities:

Deliver training that ensures staff are:
Motivated and encouraged to exceed expectations by the training delivered
Fully skilled on the use of all systems and equipment
Fully aware of compliance policies and procedures for Air Arabia, Sharjah Aviation Services, Customer Airlines and the regulatory procedures.
Properly briefed on all changes to product and procedures
Coach staff at the place of work.
Deliver adhoc training sessions on shift rotation and at different workplace locations as determined by the Ground Operations Training Manager
Explain procedures so as to ensure that the relevant Health & Safety and Company policy requirements placed upon all operations are fully complied with.
Support Ground Operations Training Manager in dealing with Safety and Quality observations. Also, in areas of safety risk assessments and hazard identification.

Job Requirements:

Qualifications & Experience:

Bachelor’s Degree or equivalent
Minimum three years of experience in ground handling industry in a supervisory level OR Minimum of one year experience in training in an aviation / ground operations environment.
Expert knowledge in the field of Passenger handling, ramp and load control, etc.
Excellent analytical ability and organisational skills
Experience in Auditing will be an advantage
Excellent presentation skills with strong written and verbal skills in English plus one additional language.
Arabic speaking is a must
Excellent motivational skills and has the ability to influence staff performance and increase productivity.
Comfortable working to tight deadlines and able to work on shift basis as and when required to delivery training in the workplace
Company Info
Air Arabia
United Arab Emirates

Web Site: http://www.airarabia.com

Company Profile